Common questions about booking, pricing, the vehicle, airport procedures, and service area. If your question isn't here, contact us at xxx xxx xxxx.
Text or contact us at xxx xxx xxxx. You can also use the online booking form. Provide your date, time, pickup location, and destination. we confirm within minutes.
All rides are flat-rate — the price quoted at booking is the price you pay. No surge pricing, no mileage charges, no fuel surcharges, no tolls, no hidden fees. Rates vary by route and service type. Contact Us your route for a specific quote.
A black Chevrolet Suburban — full-size SUV, seats up to 6 passengers, with a large cargo area for luggage, golf clubs, or medical equipment. Climate-controlled, always clean, stocked with water.
Yes. your driver is the owner and the only driver. When you book Black Car Scottsdale, you get a dedicated driver — every time. No random driver assignment, no dispatch.
your driver tracks your flight in real time. After you land and collect your bags, contact us that you're heading to the curb. He meets you at the arrivals level of Terminal 3 or 4 in the black Suburban. No shuttle, no waiting in a rideshare lot.
your driver monitors your flight status. If your flight is delayed, he adjusts accordingly — no rebooking required and no extra charge. He'll be at the curb when you actually arrive, not when you were originally scheduled to.
As much advance notice as possible is ideal, but we accommodate same-day requests when our schedule allows. For guaranteed availability, especially during peak season (January–April) or major events, book at least 24–48 hours ahead.
Cancellations with at least 24 hours' notice are free. Late cancellations and no-shows may incur a fee. Contact Us as soon as plans change — he's flexible and works with you on scheduling adjustments.
The primary service area includes Scottsdale, Phoenix, Paradise Valley, Tempe, Chandler, Mesa, Gilbert, Fountain Hills, and Carefree/Cave Creek. Long-distance service is available to Sedona, Tucson, Flagstaff, Prescott, Payson, and other Arizona destinations. See Long Distance for details.
Yes. Corporate accounts include net-30 invoicing, W-9, Certificate of Insurance, and consolidated monthly billing. Multiple employees can book under one account. See Corporate Accounts for details.
Cash, credit card, Venmo, Zelle, and corporate invoicing (net-30 for established accounts). Payment details are handled at booking or at the end of the ride.
Yes. The Suburban's cargo area fits 4–5 sets of golf clubs with room to spare. For groups of 5–6 passengers with full club sets, your driver coordinates loading to maximize space. See Golf Transportation.
we can accommodate car seats that passengers bring. If you need a car seat provided, let us know at the time of booking and he'll arrange it.
Yes. Black Car Scottsdale holds an ADOT livery license, a PHX Sky Harbor commercial ground transportation permit, and carries $1,000,000 in commercial liability insurance. W-9 and Certificate of Insurance are available on request.
Yes. Full-day Sedona trips, one-way transfers, and Verde Valley wine tours are among the most popular bookings. your driver drives you up, stays available all day, and brings you home. See Sedona Day Trips.